Hajj Bookings Open Now! Explore Hajj and Umrah journeys with Al-Azam

Useful answers

Clarity before you go.

START WITH THE JOURNEY

Journey choices

How do I choose between Hajj and Umrah?

Hajj takes place during specific dates; Umrah is a separate pilgrimage with different rites and may generally be performed at other times. Tell us your intended journey and travel period so we can discuss relevant arrangements. For religious rulings, consult a qualified scholar.

What do shifting and non-shifting mean?

Shifting arrangements may involve changing accommodation during the Hajj stay. Non-shifting offers use a different accommodation plan. Always confirm the exact hotel locations, movement dates and transfers in your written itinerary.

PACKAGE DETAILS

Packages and booking

What should I ask about package inclusions?

Request written details of flights, baggage, hotels or alternatives, room occupancy, meals, transport, documentation assistance, guidance, taxes and exclusions. The confirmed offer determines what is included.

Can I travel with my family?

Share the number of adults and children, preferred room arrangements and any mobility or assistance needs. The team can discuss what is available for your dates; assistance requests should be agreed in writing.

Does submitting an enquiry reserve a place?

No. An enquiry requests contact and information. A reservation is confirmed only after you receive and accept the relevant written offer and fulfil its booking requirements.

How do I begin planning?

Choose Hajj or Umrah, share your preferred travel period and group size, and request a callback. You can also call, use WhatsApp or visit the Hyderabad office.

How can I book a Hajj or Umrah package?

Contact our team by phone, WhatsApp or the enquiry form. Share your journey, preferred dates and group size. Ask for the current written offer and booking steps; an enquiry alone does not reserve a place.

FLIGHTS & TRAVEL

Flight information

Are flights, meals, hotels and transport included?

Inclusions differ by package and departure. Request a written itinerary that names the flight or ticket arrangement, hotel or alternatives, room occupancy, meals, transfers, local transport, guidance, taxes and exclusions.

How do I confirm accommodation and transport?

Ask for the hotel names or permitted alternatives, distance and transport plan in your written offer. Any hotel and route shown on a package poster remains subject to confirmation and availability.

What payment methods and booking steps apply?

The team will confirm the current payment schedule, accepted payment methods, cancellation terms and receipts for your selected package. Pay only through payment instructions provided directly by Al-Azam and keep your receipts.

BEFORE YOU DEPART

Documents and support

Which documents should I prepare?

Requirements depend on the journey and current official rules. Ask the team for the latest checklist before applying. Keep your passport and any requested identity, photograph, vaccination or other records ready only as specified for your case.

Can Al-Azam advise on visa requirements?

The team can explain the documentation support available for a package. Visa eligibility, rules and approvals are set by the relevant authorities and may change; confirm the latest requirements before travel.

What support is available during the pilgrimage?

Support varies by group and package. Ask who the group leaders are, what on-ground assistance is included, how to reach them, and what support is available for medical, mobility or family needs.

How can I speak with the travel team?

Call +91 9640191119, message the team on WhatsApp, email info@alazamtravel.com or visit the Hyderabad office listed on our contact page.

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